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Privacy Notice (translated)

Translated by default. Original Spanish Privacy Notice applies to all orders placed on www.holicnation.com

GRUPO SHOEFLUENCERS S.A.P.I. de CV ( RFC: GSH2001241X4) hereinafter, HOLIC NATION, with address at Calle Calzada San Pedro 202 Local 53, Colonia Del Valle, San Pedro Garza city García, municipality or delegation San Pedro, cp 66220, in the entity of Nuevo Leon, country Mexico, and internet portal www.holicnation.com, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

1. DATA COLLECTION

Each time you use this website, you will be under the application of the policy and privacy notice and cookies in force at all times (hereinafter, the Privacy Notice), having to review said text to verify that you agree with him.

The personal data that we collect from you, we will use for the following purposes that are necessary for the service you request and, additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better care. The personal data that you provide us with are name, surname, telephone, email, address, country and mobile telephone number that you have will be processed in a database under the responsibility of HOLIC NATION whose purposes are:

  • I. The development, fulfillment and execution of the contract for the sale of the products that you have acquired or any other contract between the two;
  • II. To fulfill obligations derived from our legal relationships that arise with you when contacting us to share your opinions, complaints and suggestions, gift cards and customer service in stores.
  • III. Respond to the requests that you make to us;
  • IV. Likewise, within the relationship between you and us, it will be understood to provide you with information about HOLIC NATION products, in relation to said products, the sending of commercial communications through emails, telephone calls, SMS messages and Other electronic means of communication (according to the state of the art) or physical that will be adequate and pertinent to fulfill this purpose.
  • V. In the event that you provide us with personal data of third parties, you are responsible for having informed and obtained their consent to be provided for the purposes detailed below. In the case of having proceeded to the purchase of a product or the purchase of a gift card (hereinafter, merchandise), the personal data of third parties provided will be used only for (i) the management of the shipment or the verification of receipt of the commodity; (ii) respond to requests that you submit to us.
  • VI. If you choose to mark the option to save your information, you expressly authorize us to process the data indicated as necessary for its activation and development.

The consent for the activation of this functionality allows your autocomplete data to appear in subsequent purchases, so it will not be necessary to enter your data in each new process, and it will be understood as valid and in force for subsequent purchases.

HOLIC NATION stores and transmits your card data in accordance with the main international security and confidentiality standards for credit and debit cards.

The use of this functionality may require, for security reasons, the modification of your password. Remember that the security in the use of the website also depends on its correct use and conservation of certain confidential keys.

When you browse our store, we automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us understand your browser and operating system.

The user (you) hereby guarantees that the personal data provided is true and accurate and undertakes to notify any change or modification thereof. Any loss or damage caused to the site or to the person responsible for the website or to any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user.

2. ACCESS, RECTIFY OR CANCEL PERSONAL DATA

HOLIC NATION, with address at Calzada San Pedro 202 local 56, Colonia del Valle, San Pedro Garza García, Nuevo León, Mexico, as responsible for the database, undertakes to respect the confidentiality of your data personal and to guarantee the exercise of their rights of Access, Rectification, Cancellation and Opposition (ARCO rights).

You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights

For the exercise of any of the ARCO rights, you must submit the respective request through the following means:

Through a request sent to the email hello@holicnation.com

The foregoing will also serve to know the procedure and requirements for the exercise of ARCO rights, however, the request to exercise these rights must contain the following information:

  1. Full name of the applicant
  2. Phone
  3. Content or reason for request
  4. Signature

The response to the request will be given in 7 business days and will be communicated as follows: via email hello@holicnation.com

The contact details of the person or department of personal data, which is in charge of processing the ARCO rights requests, are the following:

  1. Name of the person or department of personal data: Holic Nation.
  2. Address: Calzada San Pedro 202, Del Valle neighborhood, San Pedro Garza García city, San Pedro municipality or delegation, c.p. 66220, in the state of Nuevo Leon, country Mexico.
  3. Email: hello@holicnation.com

You can revoke the consent that, where appropriate, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we will need to continue treating your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.

3. FROM SHOPIFY

Shopify Inc. provides us with the online e-commerce platform that enables us to sell our products and services. Your data is stored through Shopify's data storage and the general Shopify application. Storing your data is safe as it is protected behind a firewall.

PAYMENT: If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card details. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After it has been completed, the purchase transaction information will be deleted.

If you choose the PAYPAL payment gateway, you must consult its Privacy Notice drawn up by Operadora PayPal de México, S. de R.L. de C.V. Through the following link: https://www.paypal.com/mx/webapps/mpp/ua/privacy-full?locale.x=es_MX#1

If you choose the payment gateway OXXO or SPEI (Bank Transfer) you must consult their Privacy Notice of Grupo Conektame, S.A. de C.V. (Conekta) through the following link: https://conekta.com/legal/privacy

If you choose the KUESKI PAY payment gateway, you must consult its Privacy Notice through the following link: https://kueski.com/politicas

4. SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that your data is not improperly lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. We comply with all PCI-DSS requirements and implement other generally accepted industry standards.

All direct payment gateways with TDC adhere to the standards set by the PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information, you can also read the Shopify Terms of Service (https://www.shopify.com/legal/terms) or the Privacy Statement ( https://www.shopify.com/legal/ privacy).

It is possible that the security system detects some unusual activity in the cards entered and to avoid cloning or theft of account identities on the Internet and avoid fraud in purchases, a copy of an Official Identification of the cardholder will also be requested via email. In case of not providing such information we reserve the right to cancel the order and refund the money.

5. COOKIES

When visiting our site, third parties (such as advertising companies) may collect information and place cookies on our visitors' browsers for advertising purposes.

Click on this opt-out link http://www.aboutads.info/ for more information on your rights as a consumer

6. CHANGES TO THE PRIVACY NOTICE

HOLIC NATION reserves the right, under its sole discretion, to change, modify, add or delete parts of this Privacy Notice at any time. In this case, HOLIC NATION will indicate the date of the latest version of the same through its publication on this website.

Last update

March 17, 2021 at 5:26 p.m.